Shipping and Delivery

AUSTRALIAN ORDERS

FREE SHIPPING on all orders within Australia OVER $100

Local customers are able to pick up items from our studio or at a market. Please msg me for this option.

Orders under $100
Regular Post WITHOUT tracking = $4.00 - Please note that this service is NOT trackable and we assume NO responsibility for undelivered items. Please consider this carefully before proceeding.
Regular Post with tracking = Flat rate of $8.00.
Express Post = Flat rate of $10.50
Express Post for Handbags = Flat rate of $17.50

You will be able to track your item on the Australia Post website:
http://auspost.com.au/index.html


DELIVERY TIME (AUSTRALIA)
The delivery time for Regular & Registered Post is between 1 to 6 business days. Express Post usually takes between 1 to 3 business days.

The shipping fee includes handling and packing fees as well as postage costs.

If no one is available to collect the parcel, a card may be left by Australia Post requesting collection from your local post office.

If you have elected to use Registered Post and you haven't received your parcel after 6 business days, please contact us for your tracking number.

For EXPRESS post - if no one is home to collect the parcel, Australia post will usually leave the express post parcel in a safe location in your front lawn. Please make sure you check your letterbox, behind trees, bins poles etc. They may also leave it inside your meter box. Just make sure you check all possible locations.

To save on shipping costs, we advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Australia Post only delivers from Monday to Friday.


INTERNATIONAL ORDERS
We welcome international orders. Our international orders are sent via courier.

International delivery usually takes between 5 - 21 business days to most global commercial centres, depending on location. If nobody is home to receive your delivery, your local postal guidelines apply.

Note: Handbags will attract a higher international shipping cost. Please select the correct option at checkout to avoid any delays.
International Post

Shipping rates are calculated based on zones.

Our zones are (non handbag):

Zone 1 - New Zealand - $14.95
Zone 2 - Asia, Western Europe, North America, Middle East and Pacific - $18.95
Handbags and Clothing will attract a higher international shipping cost. The cost will be based on zones. Please see below.

Our zones are (handbag):

Zone 1 - New Zealand - $25.00
Zone 2 - Asia, Western Europe, North America, Middle East and Pacific - $38.00


Please note these charges do not include any applicable customs charges in the country where the order is being delivered. You will be responsible for such charges.

Please note that international orders cannot be delivered to Post Office boxes.

** IMPORTANT NOTE FOR USA CUSTOMERS **

Due to heightened border protection and increased aviation security measures introduced by the USA, there is likely to be delays in you receiving your parcel.